Unipro Limited Terms & Conditions


Acceptance of terms

These terms and conditions govern all supply of goods (“products”) by Unipro Ltd to you, the purchaser of goods and from us, including your use of the website at www.unipro.co.ke  (“the website”). They are effective from 10.07.2020 and will replace all Unipro Ltd terms of trade and any conditions contained in any document used by you and purporting to have contractual effect.

We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.

To make a purchase from our Website you must be 18 years of age or over.

If you are purchasing on behalf of another entity such as a company, you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.

Availability and supply

All orders are subject to the availability of those products. If for any reason a Product is not available, we will endeavour to notify the non-availability on our website or to you by e-mail.

Delivery charges

Prices for goods and services stated on our website are exclusive of any applicable delivery charges.

The cost of delivery is as stated on our website and a total delivery cost will be provided in the order summary on check out.


All prices are in Kenya Shillings and are inclusive of vat tax unless stated to be otherwise but are exclusive of delivery charges. All prices are correct when published. We reserve the right to alter prices at any time.

A sales receipt will be emailed to you at the email address you supply when you place your order. You are responsible for ensuring that your contact details are correct.

Payment options

Payments are processed through 3rd party security check (I PAY) which has security built into it to fully authenticate user transactions. It incorporates VISA, Mastercard, Kenswitch, M-PESA, Airtel Money & yuCash modes of payment.

Credit Card Security

All payments are processed via the Payment express gateway ( I PAY ) and we do not hold any credit card details on file. Please review our privacy policy.

Shipping and delivery


Delivery is typically 1-3 days from date of order but maybe longer for rural addresses or due to public holidays or any other government-controlled measures.

Passing of Risk & Delivery

Responsibility and risk in the products shall pass to the Buyer upon delivery. Delivery of the goods is deemed to be complete upon signature of the documents accompanying the goods or if the customer has granted “Permission to leave” or an instruction to leave the goods in a specified location, upon delivery to the specified location.


We only accept return of goods that are in pristine and in good condition within a 7 DAYS period upon approval. A 5% handling charge for Goods returned will be issued once inspection of the goods has been done and it has been found they are fit for return.

Unipro Ltd does not offer any cash or monetary refunds upon goods purchased whatsoever.

Liability Limitation

We will always endeavour to have complete and accurate information on our website but to the greatest extent permissible by law we assume no responsibility for the completeness and current accuracy of the information provided on our website.

To the greatest extent permissible by law, we exclude all liability we may have to you for any claim except where we have acted in bad faith. This exclusion also applies for the benefit of every officer, employee, contractor, agent of us and anyone else we use to perform our duties or provide services under any agreement you have with us. None of the persons specified above is liable or has to pay you for anything else in connection with or resulting from anything any of us does or does not do, or delays in doing, whether or not it is contemplated or authorised by any agreement you have with us. This exclusion applies whatever you are claiming for and in whatever way liability might arise.

Our maximum liability to you (if any) shall be limited to the value of any faulty products or services supplied by us and we, our employees, contractors and agents, will not be liable to you for loss or damage of any kind however that loss or damage is caused or arises.

Applicable law and jurisdiction

Unless we otherwise agree in writing, this agreement contains all the terms of our relationship and continues to apply no matter where you are located at the time any goods are provided to you by us and irrespective of the location where you reside.

Use of our website, supply of products or services by us to you and any other matter arising from these Terms and Conditions are subject to the laws of Kenya. The Courts of Kenya shall have non-exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with these terms of trade, or with the use of website or supply of any services.

Where you or any other person who you act for, or who you permit to act for you supplies incorrect information for the purchase of a product or service and we incur cost in any matter concerning that name then we may recover the costs incurred by us from you (including legal costs on a solicitor-client basis).

You agree to use our website, products in accordance with the applicable laws of the country or countries where your business or organisation is based.

Privacy policy and Confidentiality

When you create a client account on the site, you are asked to provide us with information on yourself, such as your name, your phone number, your email address, your billing address, your delivery address as well as your credit card details. You undertake to provide us with exact and complete information.

Unipro Ltd undertakes to treat your personal data confidentially. We ask you to consult our privacy policy to know how unipro ltd collects, uses and protects your personal data.

General Conditions

We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at www.unipro.co.ke
If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.

If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.

Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.

We may deliver notices to you by sending them to an email address that you have notified to us.